Internal Only

You must be a current employee of Knox City Council or be engaged via Comensura for 4+ continuous months to apply for this role.
You must discuss this opportunity with your substantive People Leader before submitting your expression of interest.

About the role 

We have an exciting opportunity for an Administration Officer to join the Waste Management team for a short-term leave replacement role.  

As our Administration Officer you will make a difference daily by providing administrative support across the team, engage directly with the community to deliver great services and resolve the many and varied waste management customer service requests. Key responsibilities include managing the shared inbox, corresponding directly with internal and external customers and working with stakeholders and contractors to deliver great customer outcomes.  You will report to the coordinator waste management and work closely with other members of a dynamic and friendly team on a broad range of tasks.  
 
This is a full-time temporary role based at the civic center. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 5 classified role. Remuneration will be $78,036.84 to $90,793.94 gross per annum (depending on experience) plus superannuation in accordance with the Superannuation Guarantee. This will increase by 3% from 1 July.

What you will bring to this role  

The key selection criteria for this role are: 

• Administration experience, preferably in areas related to waste management.
• Excellent interpersonal and customer service skills with the ability to liaise with management, staff, contractors and customers.
• An ability to prepare high quality correspondence and manage request resolution from start to finish via systems such as Pathway.
• Proven experience in liaising and negotiating with stakeholders, to identify and resolve issues, sometimes in difficult environments.
• Sound knowledge of the Microsoft Office suite of applications.

To apply, please respond to the following questions in your application form:

1. Why you are interested in this opportunity        
2. What skills and qualities will you bring to the role?        
3. What skills would you like to learn/develop during this time?

A resume/cover letter attachment is optional.

For further information on this role please contact Nick Dunstan, Coordinator Waste Management, at nick.dunstan@knox.vic.gov.au or on 9298 8214. 

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.   

Apply by: 11:45pm Sunday 22 June 2025