About the role  

Are you a dynamic and passionate Organisational Change Specialist ready to make a real difference? We have an exciting opportunity for you to join our Strategy and Transformation Team at Knox and play a key role in driving meaningful change across the organisation. 

This role will contribute to the future of Knox by embedding an enterprise-wide change framework that builds capability, enhances processes, and supports a customer-centric culture. You’ll be supporting complex strategic initiatives, influencing key stakeholders, and driving transformation across the Customer and Performance roadmap. 

What makes this role exciting? You’ll: 
- Support the selection and implementation of a change management framework to drive enterprise-wide transformation. 
- Build strong partnerships and be a trusted advisor across all levels of the organisation. 
- Engage teams to enhance processes, systems, data, and ways of working. 
- Drive change adoption, mitigate risks, and build long-term readiness for success. 

If you're a strategic thinker, excellent communicator, and passionate change leader, this is your chance to influence, innovate, and inspire. Ready to be part of something bigger? Apply now and help shape the future of Knox! 

The role will be a 15-month (May 2025 until August 2026) contract to cover a period of maternity leave.   This is a full time or part time (4 days) temporary role working at the Knox Civic Centre in a hybrid capacity. We support flexible working arrangements while ensuring operational needs of the role are met. 

This is a Band 7 classified role, remuneration will be $104,630,20 - $117,345.47 (depending on experience) (pro-rata for part time) plus superannuation in accordance with the Superannuation Guarantee.  

Please note that this role focuses on people/process change and not technical change management. 

What you will bring to this role   

• Substantial practical experience in supporting large scale complex change management projects   

• Tertiary qualifications in a relevant discipline  

• Ability to fulfil a strategic change implementation role that initiates, supports and creates a difference and enhances the organisation’s capacity to improve performance, and embrace change.  

• Experience in using Prosci/ADKAR methodologies is preferred.  Excellent written communication skills with the ability to produce high quality reports and discussion papers, make formal presentations and to represent Council in professional & community forums.  

• Excellent verbal communication skills with the ability to facilitate workshops, coach and advise stakeholders and gather information from difficult stakeholders.  

• Proven ability to establish and maintain strong relationships at all levels of the organisation  

• Demonstrated ability to influence others and move toward a common vision or goal.  

• Knowledge of project management processes.  

How to apply   

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by 11:55pm on 1 April 2025. 

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.  

For further information on this role please contact Shona Richards, Head of Portfolio and Enterprise Change, at Shona.Richards@knox.vic.gov.au or on 9298 8150.  

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.    

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.  

Why work at Knox  

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:  

• Accrued or rostered days off available for full-time roles, depending on operational requirements  

• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave 

• Salary sacrifice option for Council-owned childcare fees  

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth 

• Support towards further study  

• 50% off Knox Leisureworks memberships  

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges. 

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox 

Inherent requirements 

To view the inherent requirements for this position please see attachment below.   

• Office Based role(s) - Inherent Requirements Table .DOCX 

Our commitments 

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.  

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.  

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.  

Follow us 

For more information about Knox City Council and to stay up to date, follow us on LinkedIn.