About the role 

As the Health and Immunisation Administration Lead, you will work collaboratively across Council’s Health Services team, Immunisation Services and Environmental Health to deliver high-quality administrative and program support. You will provide exceptional customer service to both internal and external stakeholders, assist in the coordination and delivery of our immunisation programs, and support statutory health compliance functions.

In this role, you will act as a key contact for customer enquiries, provide expert guidance on health-related applications and services, support the maintenance and improvement of health service processes, and an administrator for Council's immunisation database system (Vitavo). Your work will ensure efficient operations across health and immunisation service delivery. The successful candidate will work alongside another employee to jointly fulfill the responsibilities of the role.

This is a permanent part time role based at Knox Civic Centre. The hours required for this position is Mondays 8.30am to 5.00pm and Tuesdays 10.30am to 7.00pm. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 5 classified role. Remuneration will be $80,377.95 to $93,517.76 (pro rata) (depending on experience) plus superannuation in accordance with the Superannuation Guarantee. 

What you will bring to this role  

The key selection criteria for this role are: 

• Knowledge and understanding of relevant legislation (Food Act, Public Health & Wellbeing Act, Environment Protection Act, Tobacco Act, NHMRC Immunisation Schedule).
• Demonstrated administrative experience in a health or local government setting.
• Strong understanding of immunisation systems and processes, including experience with Vitavo or similar.
• Proficiency with electronic records management, Infor Pathway, Microsoft Office, Outlook, and data systems.
• Excellent written and verbal communication skills, with strong attention to detail.
• Strong customer service orientation with the ability to manage confidential enquiries efficiently.
• Ability to work both independently and collaboratively, managing competing priorities and demonstrating initiative.
• Commitment to continuous improvement and upholding Council values.

How to apply

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by 11:55pm Monday 23rd of February 2026.

For further information on this role please contact Wendy Wyman, Coordinator Health Services, at wendy.wyman@knox.vic.gov.au  

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.   

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date. 

Why work at Knox 

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy: 

• Accrued or rostered days off available for full-time roles, depending on operational requirements 

• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

• Salary sacrifice option for Council-owned childcare fees 

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth

• Support towards further study 

• 50% off Knox Leisureworks memberships 

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below. 

 Office Based role(s) - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application. 

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse. 

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation. 

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